| KIBBA Minimum Standards
All brochures, rack cards, web sites and advertising materials, if used, accurately portray the facility. Any policies, including cancellation policies, are clearly defined and displayed in a prominent location. Guest complaints and inquiries are responded to in a timely fashion, maintaining a high degree of friendliness and helpful hospitality. All guests are either personally welcomed upon arrival or a welcome note is left in a prominent place. Health and Safety The health and safety of all guests is considered a top priority at all times. Functional smoke alarms are in all guest rooms and common areas. Functional Carbon-Monoxide Detector(s) are located near all potential CO sources. Identifiable and functional fire extinguishers are in kitchen, furnace area and bedrooms or adjacent hallways. Emergency and host contact numbers and the B&B address are always available near phones. There are two exits from each room (including window) and emergency exit instructions are provided to guests. Kitchen, food preparation and serving areas are safe, clean and orderly with good sanitation and hygiene practices in evidence. Interior locks are on all bedroom/bathroom doors (excluding private in room baths) and on all open/close exterior windows. Pets, if in the home, are not allowed in food preparation or serving areas during meal preparation and serving. Tub/shower bottoms and area rugs are non-skid. Housekeeping and Maintenance Refrigerator is kept at 40 degrees F or colder. Maintenance of the facilities is at the highest standard of cleanliness and maintenance at all times. Maintenance projects are undertaken with regard to minimal guest impact. Exterior buildings, landscaping grounds, etc are well-kept and present good roadside appeal. The entrance, parking areas and walkways are well lighted, clean and free of snow and ice, leaves or other seasonal obstructions. All public areas, common rooms are clean, safe, well maintained, properly illuminated and provide a pleasant, comfortable atmosphere. Clean and comfortable beds, pillows and bedding, for example; 2 sheets, 2 pillow cases, 1 blanket, 1 top bed cover, and pillow and mattress covers; at a minimum, are provided. Bed linens are changed for every new guest. Linens are changed every three days for longer term guests, unless guests agree to other arrangements. All bathrooms, shared or private, supplied either in bedroom or bathroom, contain adequate basic necessities, for example: toilet paper, soap, adequate hot water, at least one bath towel and washcloth per guest and a bathmat or rug, and proper ventilation via a window or functioning exhaust fan. Bathrooms will be cleaned daily, unless guests agree to other arrangements. Privacy window coverings in bath and bedrooms are provided if there is any possibility of being viewed from outside. Any extra items for guest use not specifically listed herein are kept at the highest level of safety, cleanliness and maintenance with instructions for use. |
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